indeed it was a design flaw as i called Exo and was told that i have an older model and all the newer ones dont have that gap and the " pad lock " feature is larger on newer models as well, The larger units have a problem with the doors sticking inside the top front frame as i found out from the guy at my LPS. seems the frame is slightly larger then the doors and being as flimsy as it is fits itself over the top egde of the door requireing you to push up the frame to open the doors.
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As environments change, no human ideal standeth sure...
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