has anyone ordered Habacrete lately?

[RudeReefer]

Now read their demand... jeez, can this get any better?

From Seller - InterHab - HerpInvert

4/27/2009 16:46 PDT

We're very sorry for the hassles. Once you close this dispute, i'll mark your account with a constant 30%. just email me so I can manage the transaction for that amount. I look forward to your closing this dispute today.

From Seller - InterHab - HerpInvert

4/27/2009 20:59 PDT

so close the dispute, since you finally did in fact receive your order.


(I will close the dispute when I feel like it, I demanded four return emails, and a phone call and couldn't even get that out of them).... wow... like I would ever order from them again too....

[RudeReefer]

Check this out...

Dear rudy munis,

The seller, InterHab - HerpInvert, has escalated the dispute opened on
04/16/2009. By escalating this dispute to a claim, InterHab - HerpInvert is
asking PayPal to investigate the case and decide the outcome. As part of
our investigation, we will review any communication you have had with the
seller in the Resolution Center.

Thank you for contacting PayPal. We have begun our investigation of the
following transaction:

[RecycledAgain]

Don't worry about the escalation, but be advised now that you have received the product, Pay Pal will probably side with him ( keep in mind that matters little; if at all) He was paid/ you got the stuff. I would point out that it definitely didn't ship in three days and you open the dispute because of no product and no communication.

unfortunately I think they will give you two options
1) return the product for a full refund.
2) Keep the stuff and close the dispute.

Good Luck
Dan

[RudeReefer]

yep, i got the product I paid for..here's a summary for those of you thinking about buying this stuff...
it was only 22 days late, their was NO communication after they got my payment, no emails answered, no phone calls returned, and it took a paypal dispute to get my product and answers from them..... They said they were stung by poisonous animals, in the hospital, blah blah blah... the package was "re-shipped" (never was actually shipped at all until now).....and you'll get plenty of communication if you have a dispute with them.... oh, and the package was returned damaged... I wish they used the old "exploding package story" like they did in another forum.... anyway, be warned everyone... it's sad that they are the only people out there that have this product...

now. I'm off to build my vives... thanks everyone....

[RudeReefer]

check this out... Paypal still has the dispute open, I tried closing it this morning and they are still reviewing it, then I get this email... can someone explain how I would owe them money now? I'm puzzled.

> Date: Fri, 15 May 2009 09:09:15 -0700
> Subject: HabaCrete
> From: Info@HerpInvert.com
> To: rudymunis@hotmail.com
>
> Due to your corruptible nature and response to your receiving your
> HabaCrete and still not willing to close the PayPal dispute, I will be
> mailing you a demand letter from our attorney for the money you owe.
>
> You admitted that you have the product, that you received it and that you
> also would keep it, and the extra too, so I'll be mailing you first a
> bill, that will turned over to a collection company ten days after you
> receive the letter unless you close the Non-receipt - Claim -
> #PP-685-829-604 by noon today.
>
> Thank you,
>
> Deven
> 925-262-2201
> HerpInvert Cages and Supplies | an InterHab Brand
> Visit HerpInvert | Furniture Reptile Cages and HabaCrete Vivarium Mortar.
> ...for all that creeps and crawls,
> slithers and jumps.


My response,

That's a good one... first I'm gonna sue you for the $65 you owe ME for not shipping my product in 3 days like your website states... I tried to close it this morning before I read your pathetic email.
Funny how you seem to use your email all the sudden... your company is horrible, and everyone on the vivarium forum is seeing this. How would I owe you money when I paid for my product a month ago? Explain this please.... your demands are simply retarded.

[RudeReefer]

By me admitting I have the product, I stated that I received it... what did I do wrong?

[RecycledAgain]

Interesting, My guess is pay-pal debited his account for the funds until the dispute is settled. I would forward his letter to pay-pal. This guy strikes me as a bone head,, He is gonna mail a letter from his lawyer? What? I think he is bluffing. Have you tried to close the dispute?

You didn't do anything wrong, I would just cut this guy lose,close the dispute,and move on. Oh and tell any one who will listen "buyer beware" when it comes to habicrate.

Keep us up dated.

Dan

[RudeReefer]

He also said he was going to sue me for putting this stuff on the forums... I'm stating facts about my experience with his company... this is just freedom of speech. I tried closing the dispute, but when he counter acted on it, it kept it open or review... not my problem.
Just thought you would find all of this interesting.
R-

[froggsong]

hmmmmm... interesting... have you seen this thread: fake rock?? he resurects the thread in dec 08 when the last post was march 03 08, saying that Marty (who owns this site) has been pushing him to post comments on his product. he goes on to say that he was reluctant to do so because there have been issues with fulfilling orders... i find this all very interesting...

don't worry about him suing you for posting this on the forum. this isn't defemation of character and i HIGHLY doubt that it could be construed as such. the fact that he is threatening you with lawsuits if you don't do what he wants could get him in far more trouble that you chronicaling your experience with his company.his practices are more than shady, and it seems like he's trying to buy you off! then when that doesn't work, he resorts to threats...

my best advice is to keep EVERYTHING, even the shipping package, and don't even use the product in case he actually takes you to court. once the dispute is closed and he stops threatening you, using the product should be fine, but you should still keep the packaging, printed copies of all correspondence (with him AND paypal), a printout of the guarantee, etc, just in case.

ALSO, in any future correspondence, read it a few times before you hit send. insulting him will just make you look bad if it goes to court. you want him to look bad, not you.

[RecycledAgain]

Your not going to court over 65 dollars , or any slanderous comments; No way. I do agree with Froggsong on the responses, Read your answers a few times before you send anything back. You can still write a scathing pointed response with out any name calling, just takes some imagination,,lol

Look you even got a sticky!

Dan